FAQ

Is the catalog limited to the designs on the website? -

Well, the answer is that the number of designs we can do is endless! BigNeem is a wish granter when it comes to furniture creation. Your idea and concepts drive the design and that means that we have unlimited design possibilities. Saw something on Pinterest or on Instagram that caught your eye?

Can we see the raw materials before we finalize the design? +

Of course, you can! If you’re in Bangalore, we’ll have our executive come over with samples of our materials. You can browse, feel and compare materials right in the comfort of your home!

Do you offer after-sales services? +

Indeed we do! Like most manufacturers, we offer a free service warranty that lasts you 3 years from the date of purchase. But we go above and beyond and offer an additional Annual Maintenance Contract (AMC) for 5 years at no additional cost. The AMC would waive your service charges and give you materials at discounted prices should you ever want an upgrade made to your product. You will also be given a chance to extend the AMC should you deem it fit.